What is covered under Warranty ?

Warranty Policy

Thank you for choosing JUST UNBOXED for your used laptop needs. We are dedicated to providing high-quality laptops that meet your requirements and expectations, ensuring your satisfaction with our products and services. To enhance your experience, we have updated our warranty policy as follows:

Warranty Coverage:

1. Laptops Up to 5th Generation:
   • Warranty Period: 3 months
2. Laptops of 6th and 7th Generation:
   • Warranty Period: 6 months
3. Laptops from 8th Generation Onwards:
   • Warranty Period: 1 year (on specific components)
   • Covered Components: Motherboard, processor, RAM, and SSD, provided they are in repairable condition.

Exclusions:

• Physical Damage: Cracks, dents, and other physical damages are not covered.
• Liquid Damage: Damage caused by spills or immersion is excluded.
• Burns: Damage caused by electrical or thermal burns is not covered.

Additional Benefits:

• Lifetime Free Service:
  • Applicable on all laptops purchased from JUST UNBOXED.
  • Covers general maintenance and troubleshooting services.

Important Notes:

• Customers must bring the laptop to our store for warranty claims.
• Our team aims to resolve issues promptly, typically within 2 days. If additional time is required, we will provide a standby laptop with an equivalent configuration, ensuring minimal disruption to your work.

Thank you for your continued trust in JUST UNBOXED. If you have any questions about this policy or need further assistance, please contact us or visit our store.